XOSA is operated by Relvo Projects Private Limited.
These Terms & Conditions govern your use of the XOSA mobile application. By using XOSA, you agree to these Terms & Conditions.
XOSA is a digital utility designed to assist auto-rickshaw drivers with fare calculation, trip distance tracking, waiting charges, trip records and related features.
XOSA calculates fares based on the fare settings configured in the application and information obtained during a trip.
GPS accuracy, device conditions, location availability, user-entered fare settings and other technical factors may affect calculations. XOSA does not guarantee that every calculated fare will exactly match an official meter or statutory fare.
When using XOSA, you are responsible for:
XOSA relies on device location information for trip-distance and fare-related functionality. GPS and location services can sometimes be inaccurate, delayed or unavailable because of environmental, network, device or operating-system conditions.
XOSA is not responsible for discrepancies caused by inaccurate or unavailable device location information.
Certain XOSA features may require a registered account and mobile number verification. You are responsible for ensuring that information associated with your account is accurate.
We may restrict access to accounts involved in abuse, fraud, unlawful activity, interference with the service or serious violations of these Terms.
We aim to keep XOSA reliable and available, but uninterrupted operation cannot be guaranteed. Features may occasionally be unavailable because of maintenance, network conditions, technical problems, third-party services or circumstances beyond our control.
XOSA may receive updates that add, modify, improve or remove features. We may also change the application's design, technology or operational requirements as the service develops.
XOSA may be offered without charge during certain periods. Availability, pricing or access conditions may change in the future.
If paid access or other paid services are introduced, applicable pricing and conditions will be communicated to users before a purchase or payment is required.
You must not use XOSA to:
XOSA may store trip information locally and/or through supported cloud services. Users should not rely on XOSA as the sole permanent record for information that must be retained for legal, tax or other important purposes.
Users may request deletion of their XOSA account and associated personal data using the deletion methods provided by XOSA. Certain information may be retained where required by applicable law or legitimate security and legal requirements.
Use of personal information is governed by the XOSA Privacy Policy. Users should review the Privacy Policy to understand how information is collected, used and protected.
XOSA is provided as a digital assistance tool. To the extent permitted by applicable law, we do not guarantee uninterrupted availability, error-free operation, GPS accuracy or the accuracy of user-configured fare rules.
To the extent permitted by applicable law, XOSA and its operators will not be liable for indirect or consequential losses arising from use of, inability to use, or reliance on the application. Nothing in these Terms excludes liability that cannot legally be excluded.
We may update these Terms & Conditions when XOSA changes or when legal or operational requirements change. The latest version will be published with an updated revision date.