XOSA XOSAXOSA is operated by Relvo Projects Private Limited.
XOSA is an auto-rickshaw fare meter application designed to help drivers calculate fares, track trips and maintain trip information. This Privacy Policy explains how XOSA collects, uses, stores and protects information when you use the XOSA mobile application.
Depending on how you use XOSA, we may collect the following information:
Location is an important part of XOSA's fare-meter functionality. XOSA may use your device location to calculate distance travelled, calculate fares, provide trip-related functionality and support location-based features.
During an active trip, XOSA may continue processing location while the fare-meter service is running, including when the app is not visibly open on the screen, subject to Android permissions and system requirements.
XOSA does not use location information for unrelated advertising or sell your location information to third parties.
Information collected by XOSA may be used to:
XOSA uses Google Firebase services for functions such as authentication, cloud database services and application infrastructure.
Information processed through these services may be handled by Google in accordance with applicable Google and Firebase privacy and security practices.
XOSA does not sell your personal information.
Information may be processed by service providers that are required to operate XOSA, or disclosed where required by applicable law, legal process, security requirements or to protect the rights and safety of users and the service.
We use reasonable technical and organisational measures intended to protect information associated with XOSA accounts. Some XOSA information may be stored locally on your device and some information may be stored using cloud services such as Firebase.
No electronic storage or transmission method can be guaranteed to be completely secure.
We retain information for as long as reasonably necessary to provide XOSA services, maintain your account, comply with applicable obligations and resolve security or operational issues.
Information may be deleted or anonymised when it is no longer reasonably required, subject to legitimate legal or operational retention requirements.
XOSA users may request deletion of their account and associated personal data. XOSA may provide an account deletion option within the application and/or an online account deletion request method.
When an account deletion request is completed, personal information associated with the account will be deleted or anonymised as appropriate, except for information that must be retained where required by law or for legitimate security, fraud-prevention or legal purposes.
XOSA may request Android permissions necessary for features you use, including location-related permissions. You can manage app permissions through your Android device settings.
Disabling certain permissions may prevent some XOSA features, including distance and fare calculation, from working correctly.
XOSA is intended as a utility for drivers and is not designed for children. We do not knowingly collect personal information from children in violation of applicable law.
We may update this Privacy Policy when XOSA features, technology, legal requirements or data practices change. The latest version will be published on this page with an updated revision date.